Gateway ensures that it’s quality management processes are of ISO 9001 levels:
Ensuring Timely Delivery Efficient work process design – a well
documented work process ensures timeliness
– SOP (Standard Operating Procedure) and a
detailed work checklist Detailed information search, collation and
transformation guidelines
1.Data templates with field level definitions
2.Defining start/end times for each task, in
case of time sensitive projects
Ensuring Quality Doing it right first time – Check lists covering
the finer points and details to be adhered to. Six Sigma SLA's Automated quality and accuracy checks Client feedback actively sought and incorporated
Continuous Improvements New process initiatives from analysts encouraged Regular MIS maintained by each team member
Efficient work process design – a well 